Covid-19 Vaccination Update

Updated: 8th March 2021

We have been working hard to deliver the COVID vaccine to as many local residents as possible.  We have been to our care homes a number of times and also visited our housebound patients. Alongside this we have continued to operate fully and we hope that the usual winter pressures will start to reduce as the warmer weather sets in.

We appreciate that everyone is concerned and anxious about getting their vaccine and this is entirely understandable.  We are however swamped with queries via the admin email and patient access and we are unable to respond to every enquiry. Please check online before emailing us or asking about your cohort - this information is available on the website.  

We will get round to everyone in time and we hope it won’t be too long to wait now and so please we ask that you are patient and wait for your invitation.   

Having mobile telephone numbers and consenting to text messaging services significantly speeds up our ability to contact large numbers of patients quickly, so please ensure the details we hold for you are up to date.

We are aware that lots of you will have received letters/texts to book for a Covid vaccine via the National Booking System.  We may have also sent you an invite, which we understand may be a bit confusing.   

If you have received a text invite from us and you have already booked your vaccine somewhere else, please can you click that option on the link. This tells us you are booked elsewhere and we will stop inviting you.

If you do not want the vaccine, please click the declined option.  This will code your record as ‘declined’ and again we will stop inviting you.  Please do not decline if you are still thinking about it or if you are waiting 28 days post infection.

If you get a text from us and would like to book an appointment for your vaccine with us please do so by following the link. We will only be able to book the first vaccine, and not the 2nd one.  We are aware the Mass Vaccination Centres can book the 2nd one as can the pharmacies.   But we unfortunately can’t as yet.  

For those who have already had their first vaccination with us, we will be contacting you around 11 weeks after your first vaccine in the same way as you were previously contacted.  Please do not call us to ask when you will get your 2nd vaccine.  We will contact you as soon as we are notified for the vaccine delivery – they are specifically issued for 2nd doses.

If you receive a cancellation text it will be because we haven’t heard from you, you can still contact the practice and book an appointment for a vaccine if you change your mind.

As you may be aware the mass vaccine centres are mailing out to cohorts 7 and 8 at the same time we are also inviting people and so please do book wherever you feel is most convenient.

Many thanks again for your ongoing support and patience.


For all other flu clinic patients - Please see our News page for information on our clinics.

We are still here to help you

What you need to do;

  • Contact the surgery by phone
  • The majority of appointments will now be offered as telephone or video consultations, if booking one of these please ensure we have your correct contact details. 
  • Only present in person if you have an agreed appointment or if you are collecting medication and have been screened that day by a member of the team or are symptom free. 

Please do not ask for a sick note for self-isolation you can self-certify for 7 days or request an isolation note via this link


Advice for everyone


Check if you have Coronavirus symptoms

Health and Wellbeing Advice and Support - Buckinghamshire Family Information Service


For Parents - Parents Guide to A&E during Covid-19 

Now Available to Patients of The Swan Practice


Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year.  With Ask NHS you can:

  • Check your symptoms anytime, anywhere
  • Access NHS 111
  • Access an appointment at the surgery
  • Get trusted self-care advice by the NHS health
  • Find NHS services local to you

To download the free mobile app search for ‘Ask NHS’ in your mobile's Apple or Google Play app store or visit 

Alternatively, you can use this service online by visiting - Please use the link via one of the following web browsers i.e. Google Chrome, Microsoft Edge or Safari as the web based link is not supported by Internet Explorer.

Welcome to
The Swan Practice

Welcome to our practice, formed on October 1st 2014, by the merger of North End, Steeple Claydon and Masonic House Surgeries. Verney Close Surgery joined with us on 1st July 2016.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Our patients' rights and responsibilities are detailed in our Patients Charter

Read more

NHS Primary Care Networks

Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together and with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas in primary care networks.

Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care.
Primary care networks will be based on GP registered lists, typically serving natural communities.  They should be small enough to provide the personal care valued by both patients and GPs, but large enough to have impact and economies of scale through better collaboration between practices and others in the local health and social care system.

The Swan Practice is part of the North Bucks Primary Care Network, who aim to provide the best possible care for patients in the north Bucks area.

Online Patient Services

Order a repeat prescription
Make an appointment
Cancel your appointment
Let us know if your name or contact details have changed
Help us to keep your clinical record up to date  

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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