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Our system offers the following:

  • Advanced bookable appointments
  • On the day appointments (released at 08:00 Monday - Friday
  • Appointments within the next 24 hours
  • Bookable telephone consultations
  • Early Mornings and Saturday appointments available for advance booking only.

Booking an Appointment

Telephone or Online

Please note, presenting in person will not guarantee an appointment that same morning

The same GP appointments are available online as via the telephone. Due to varying duration of nurse appointments, these are not available to book on line, please telephone.

You Have a Choice of Surgery

It is possible to be seen at either North End or Steeple Claydon, no matter which surgery you’re registered with but please call the appropriate surgery:

  • North End                           (01280) 818600
  • Verney Close                       (01280) 822777 
  • Steeple Claydon                  (01296) 733300

Your Appointment – Your Choice

Routine Appointments

We have a mixture of "on the day" appointments in the morning and "advance" appointments in the afternoon We will attempt to book your appointment with the doctor of your choice but if they are not available you will be offered an appointment with another doctor. The receptionist will try to accommodate your preferred appointment time but this may not always be possible.

Urgent Consultations

An urgent consultation is for a problem that cannot wait until the next routine appointment. If you feel your request is urgent then an appointment will be made with an available doctor. This consultation may be at North End, Masonic House or Steeple Claydon.

Telephone Consultations

These appointments can be booked on the day and in advance. You may request the doctor of your choice, regardless of which surgery they are at. When making the appointment the receptionist will request some brief details and the doctor will call you back. 

Doctor's Request

If the doctor requests that you make a follow up appointment, this should be a pre–booked appointment. Please make the appointment before you leave the surgery.

Late Arrivals

It is important that you arrive for your appointment on time, as late arrival causes additional waiting time for others. If you arrive more than ten minutes late you will be asked to rebook your appointment for another time.

Messages and Information

If you have some medical information which you would like to inform the doctor about, and you feel you do not need to see them, please let reception know and the information will be passed on to the doctor.

Nurse Appointments

Our nursing staff offer a wide range of services please contact reception to make an appointment. Due to the variety of services available our receptionists will need to ask you what you are coming for to ensure you see the correct member of the nursing team.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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